Privacy & Notices


Privacy Notice


We believe that each customer relationship at Third Coast Bank, SSB is built on trust. We are committed to guarding that relationship with great care, beginning with the information you share with us. The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.

Click here for Privacy Notice


Consumer Complaints


The Third Coast Bank, SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Third Coast Bank, SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:

Do Not Send Original Documents
Please include your name, address, email and whom you are complaining against with any documentation that is submitted,(in person, by U.S. Mail or fax), as part of your complaint.

Texas Department of Savings and Mortgage Lending
2601 North Lamar Boulevard, Suite 201
Austin, TX 78705-4294

Telephone Number: (877) 276-5550
Fax Number: (512) 936-2003

or via electronic submission on the Department's website at:


Travel Alert


If you wish to use your TCB Debit Card outside the United States, please provide the bank with important travel information BEFORE you leave the USA. Please contact the branch nearest you. 
We include safety tips and important information when using your debit card outside the USA in the following link.
Click here for more information on our travel alert notice.



Important Information

About Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. 

What this means for you:

When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you.  We may also ask to see your driverís license or other identifying documents.



The Dodd-Frank Wall Street Reform and Consumer Protection Act signed on July 21, 2010, made permanent the current standard maximum deposit insurance amount (SMDIA) of $250,000. The FDIC coverage limit applies per depositor, per insured depository institution, for each account ownership category.

Consumers and bankers can find additional information regarding FDICís deposit insurance coverage through the use of the FDICís Electronic Deposit Insurance Estimator (EDIE) and deposit insurance publications located on the FDICís website ďAre My Deposits Insured?Ē

In addition, they can call the FDIC at 1-877-ASK-FDIC (1-877-275-3342).



Click here to read important information regarding your Visa branded debit card.